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Service

SERVICE REQUEST FORM

Please call 888-488-0554 or email us for rates and information. You may also fill out our online service request form and a member of our team will get back to you shortly!

NOTE: To expedite service, please include details about the machines that need care including:

  • The name of the manufacturer
  • The model number(s)
  • Serial number(s)
  • The date of purchase
  • The problems you're experiencing
  • Errors codes (when applicable)
*  Full Name:
*  Address:
*  City:
*  State:
*  Zip Code:
*  Email Address:
    Company Name:
*  Phone Number:
*  Best time to contact you:
*  Serial Number(s):
*  Birthday (month/day):
   Order Number:
   RMA Number:
*  Position of Interest:
*  Location Nearest You:
*  Paste Cover Letter Here:
*  Paste Resume Here:
*  Comments:
*  Captcha Check:

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EXPERT SERVICE FOR THE LIFE OF YOUR FITNESS EQUIPMENT

Residential and commercial fitness equipment repair

Our Promise To You

For over 26 years, customers have recognized us for the exceptional level of service we provide. From fast response times to certified equipment technicians, our mission is to provide you with the best service experience in the fitness industry.

We prevent problems before they happen

The ideal time to catch a problem is before it ever happens. That’s why we offer preventative maintenance plans on all of our cardiovascular and strength training equipment.  By proactively servicing your machines before they need it, you maximize their useful life and minimize your total cost of ownership by avoiding unexpected repairs. Preventative maintenance plans are especially helpful in commercial facilities where equipment failures affect paying members.

Take advantage of our service expertise

Our manufacturer-certified technicians are specially trained to fix your equipment quickly and correctly. We have the experience needed to successfully service virtually all types of makes and models. We also stock parts for some of the more popular brands to expedite repair and minimize downtime.

Our technicians are employees

At Push Pedal Pull, we don’t believe that the service function of our business should be outsourced to a third party.  Instead, we seek out the best industry veterans (with years of experience in diagnosing and fixing fitness equipment problems) and put them on our staff.  By doing this, we control the process and earn our reputation as one of the best fitness equipment service providers in the fitness industry.

Services we provide:

  • Onsite Service
  • Emergency Repair
  • Preventative Maintenance
  • Equipment Delivery 
  • Out-of-Box Installation
  • Equipment Relocation
  • Extended Warranties

Advantages of a Service Plan

  • First Priority When Responding to Requests and Scheduling Technicians
  • Reduced or Eliminated Trip Charge (restrictions apply)
  • Prescheduled Service Time(s)
  • 24 Hour Response Time via Phone
  • 48 Hour Onsite Response Time (restrictions apply)
  • Preventative Maintenance Checklist
  • Warranty Reports Submitted On Your Behalf
  • Lower Total Cost of Ownership